Careers

Job Description: Assistant Manager- Business Development

Current open positions: 3

Job Requirement: Candidate should have knowledge of the areas listed below

Business / Financial Responsibilities

• To achieve set targets by ensuring referral conversions and leads generated from consultants and empaneled doctors.
• Handling the assigned territory and generating revenue through in-person meetings, and promotional events and regular follow –up with doctors.
• Ensuring ROI of events by acquiring new patient registrations at each of the assigned Units.
• To generate patient’s footfall in hospital
• Provide market feedback through market research and competitor analysis
• Identifying, liaising and establishing alliances with sources like hospitals, doctors, clinics for bringing in more business.

Operational Responsibilities and Key Tasks

• To come up with weekly and monthly target plan and ensure implementation of the same.
• Responsible for organizing and managing different local events, health camps and other branding opportunities.
• Tracking competitor activities on field.
• To have constant interaction with new consultants and doctors and brief about the facilities available and quality of service.
• To share weekly and monthly status reports and other essential documents to the concerned officials
• To search new potential areas for business development

Customers

• To retain the clients (doctors) by constant follow-up and ensuring good service
• Ensuring interim and repeat business by educating on various benefits and cross functional opportunities
• To ensure the right doctors selection and accurate brand matrix
• Building & maintaining relationships with referring doctors and solve any concerns expressed.
• Ensuring strong support for all referrals product to the hospital.
• Acting as the link between the patients, doctor and the organization.

People

• To liaise with cross functional teams and share accurate information of referral doctors and their requirements
• To collaborate with teams from other units and discuss on the new BD opportunities

Work Experience:

• 5 + Years of experience. Preferable work experience from hospital
• Good Communication skill
• Ability and interest on learning the job
• Excellent interpersonal skill
• Relationship Management
• Target oriented

Expected Deliverables:

• Generating business fromprivate practicing Doctors
• Carrying out various business promotional activities to meet the individual targets
• Expansion of referral doctor base to the hospital.
• Ensuring after sale support with the referring doctors.

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Medical Records Technician Job Responsibilities

• Maintains and contributes to patient care by organizing and maintaining patients’ medical records and health information.
• Communicates with patients, medical professionals, and insurance companies.
• Answers requests for information and documents.
• Transcribes notes and collaborates with healthcare providers to ensure the accuracy of medical records.
• Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies, and tracking outstanding records.
• Categorizes diagnoses, treatments and conditions using standardized healthcare codes.
• Maintains patient confidence and protects hospital operations by keeping information confidential and complying with privacy policies and regulations.
• Updates medical history in a timely manner.

Medical Records Technician Qualifications and Skills

• Strong organizational and office technology skills
• Exceptional bedside manners
• Proficient in medical terminology
• Comfortable in collaborating with healthcare professionals
• Advanced experience in data encryption
• Ability to perform under pressure

Qualifications:

• Degree / Diploma in Medical Record Technician

 

 

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Job Description: Accounts Payable/Receivable Associate

Business / Financial Responsibilities

• Support the company in optimizing financial transactions and systems.
• Strengthen and grow relationships with vendors and suppliers through timely payments.
• Assist in streamlining and improving the accounts payable process.
• Ensure integrity and confidentiality in financial reporting.
• Comply with national and local financial regulations.

Operational Responsibilities and Key Tasks

• Review and verify invoices for appropriate documentation prior to payment.
• Perform invoice and general-ledger data entry.
• Execute credit card and bank account reconciliations.
• Generate purchase orders when necessary.
• Assist senior financial officers as required.
• Process vendor payments accurately and on time.
• Maintain accounts receivable records to ensure accurate aging, credit applications, collections, and resolution of discrepancies.
• Perform daily cash management activities, including recording bank deposits, updating cash receipt logs, and posting to the sub-ledger.
• Monitor and collect outstanding receivables through client communication (phone, email, and mail).
• Prepare analytical and ratio analyses to support management in assessing collection efforts.
• Support other accounting and finance functions, including inventory management and cost accounting.

 

Required Skills and Qualifications

• Strong mathematical and analytical skills.
• Solid understanding of finance, accounting, and bookkeeping principles.
• Excellent time management and attention to detail.
• Proficiency with Google Drive.
• High level of integrity and ability to maintain confidentiality.
• Proficiency with QuickBooks Online and at least one commonly used accounting ERP system.

Preferred Skills and Qualifications

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience).
• Experience in Accounts Receivable or Accounts Payable.
• Proven ability to drive process improvement within financial operations.

Educational Qualifications: B.com/ M. Com Degree

Work Experience

• 2-6 years of experience as a Financial and Accounts
• Should be a good listener and exceptional in people management.

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Job Requirement:

• To give psychological support to the patients in all kind of situations.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests and building rapport with them
• Diagnosing the disease by analysing patient’s symptoms and taking required actions for his/her recovery in consultation with doctor.
• To provide individual nursing care for each patient according to their needs.
• Educate patients and families regarding breast feeding, newborn care, C-Section care etc.
• Sterilizing Instruments: One of the primary preoperative duties is to ensure that all surgical instruments are properly sterilized and ready for use. This step is crucial in preventing infections and maintaining a sterile environment in the OR.
• Preparing the Operating Room: Scrub nurses help set up the OR by arranging surgical instruments, drapes, and other necessary equipment. They must ensure that everything is in its proper place and easily accessible to the surgeon.
• Verifying Patient Information: Scrub nurses work closely with the surgical team to verify patient information, including the procedure to be performed and the surgical site. This step is essential to avoid any mistakes and ensure patient safety.
• Assisting with Patient Positioning: Scrub nurses may assist in positioning the patient on the operating table to ensure that the surgical site is accessible and that the patient is comfortable.
• Maintaining Sterility: The scrub nurse’s primary responsibility during surgery is to maintain a sterile field. They must ensure that no unsterile objects or personnel come into contact with the surgical site.
• Handling Instruments: Scrub nurses are responsible for passing surgical instruments to the surgeon and other members of the surgical team. They must know the names and functions of a wide range of instruments and be able to anticipate the surgeon’s needs.
• Counting Instruments and Sponges: To prevent surgical errors, scrub nurses keep a precise count of all instruments, sponges, and other materials used during the procedure. This count is confirmed at the beginning and end of the surgery.
• Monitoring the Surgical Field: Scrub nurses closely monitor the surgical field, watching for any signs of contamination or complications. They may also be required to suction blood or other fluids to keep the area clear for the surgeon.
• Cleaning and Sterilizing Instruments: Scrub nurses are responsible for cleaning and sterilizing the instruments used during surgery. They must follow strict protocols to ensure that all equipment is properly disinfected and ready for the next procedure.
• Documenting the Procedure: Scrub nurses assist in documenting the details of the surgery, including the instruments used, the duration of the procedure, and any complications that occurred. Accurate documentation is essential for patient records and legal purposes.
• Assisting in Patient Transfer: Scrub nurses may help transfer the patient from the operating table to the recovery area, ensuring that the patient is stable and comfortable.

Educational Qualifications:

• General Nursing/ B.Sc Nursing

Work Experience:

• 1-5 years of experience as an Staff Nurse
• Good communication and interpersonal skills
• Sound understanding of the organization services and packages
• Caring and compassionate nature

Expected Deliverables:

• Creating positive experience for the patients
• Updation of documents and duty books in a timely manner
• Resolution of issues and concerns

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Job Requirement:

Financial/ Business

• Explain hospital services to every walk-in and registered patient and ensure conversions
• Implementation of clinical and administrative protocols & procedures.
• Act as a SPOC (Single point of contact) to ensure proper deliverables to
• clients and to maintain long lasting relationships with them

People

• To foster peer support; provide training to others regarding the hospital wide policies and processes.
• To extend support and coordinate services in line with the Clinical Team’s & Nursing Team’s requirement.
• To constantly interact with respective departments to negotiate and expedite scheduling and completion of tests, procedures, and consultations.
• Coordinating with Credit Helpdesk/Billing Team for credit patients and updating the patients/patient family members regarding their approval status at periodic interval.

Customer

• To achieve 90% and above score in patient satisfaction index on a monthly basis.
• Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
• To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
• Provide prompt, courteous, efficient and personalized service to all patients.

Operations

• Giving correct information to the clients about the services provided by the hospital
• Basic first level of counselling for correct appointments.
• Giving appointments to patients/ rescheduling it, if required.
• Proper handing over the duty to next duty staff and documenting it in the register.
• Responsible for all the equipment’s/gadgets etc. used at reception & waiting area.
• Informing the concerned department person if any problem faced.
• Ensuring that daily newspaper & weekly magazines etc. are kept properly in waiting area.
• Responsible for keeping their working areas neat & clean all the time.
• To keep themselves updated about hospital & its activities.
• Informing in-charge about any untoward incident immediately, if any.
• Handling the responsibilities as & when given by in-charge/ managers.
• Proper registration of new & revisit patients. Adding correct and completed information in the software.
• Issuing pt. ID card to all new patients.
• Accurate billing & handing over billing receipts to patients/party.
• Answering patient queries regarding bills, hospital services if any.
• Proper counselling of patients at the time of admission, discharge.
• Taking patient consent at the time of admission-on-admission form & countersigning the document.
• Providing labels in OP & IP files.
• Meeting admitted patients/ party with provisional bill and collecting advance amount from all admitted patients.
• Checking billing sheet of admitted patients and keeping final discharge bill ready, communicating to patient/party about the detailed bill and collecting final bill payment.
• Maintaining petty cash and related documents.
• To keep themselves updated about hospital & its activities.
• To contact right person in case of any doubts for clarifications.
• Informing in-charge about any untoward incident immediately, if any.
• Responsible for all other principal duties and key tasks assigned by the management from time to time.

Educational Qualifications:

Any Degree

Work Experience:

• 1-4 years of experience as an GRE in Health Care Industry
• Should be a good listener and exceptional in people management.
• Good in Attitude & Analytical skills

Expected Deliverables:

• Ensure patient delight
• Execute the SOP as per the guidelines
• Inculcating the culture of cohesiveness.

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Responsibilities:

• To ensure delivery of patient care through implementation of prescribed medication and monitoring effects.
• To provide nursing care to patients based on established clinical practice standards.
• To collaborate with other disciplines to ensure effective and efficient patient care delivery.
• To actively participate in programs for quality improvement in nursing practices.
• To maintain positive interpersonal relations with staff.
• To promote a safe environment for patients, visitors and coworkers including the implementation of infection control policies of the hospital.
• Smooth handover of the shift responsibilities, by briefing and updating on the patients’ health conditions and medication intakes.
• To administer medicines and injections according to the time stated on their charts and ensure that all dietary requirements are followed by the patient.
• Preparing rooms and decontaminating equipment’s and instruments.
• Responsible for maintaining patient’s documents, reports, charts and duty books
• Statutory Compliances
• Others related to finance and accounts
• Ensure compliance with prescribed standards of practice

Most Important Demands

• Core Competencies
• Service Excellence
• Team Player
• Technical Competencies
• Basic Life Support Certification.
• Reasonable content knowledge
• Good knowledge of nursing practices.
• Computer literate

Behavioral/Leadership Competencies

• Alertness + prompt in response + action.
• Caring
• Empathetic
• Education/Experience
• Responsible for all other principal duties and key tasks assigned by the management from time to time

Certificates and Licenses:

• Statutory Registrations – Karnataka Nursing Registration

Work Experience:

• 2 to 5 years of experience

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