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Finance/Business

  • To achieve set targets by ensuring referral conversions and leads generated from consultants and empanelled doctors. 
  • Handling the assigned territory and generating revenue through in-person meetings, and promotional events and regular follow –up with doctors.
  • Ensuring ROI of events by acquiring new patient registrations at each of the assigned Units.  
  • To generate patient’s footfall in hospital
  • Provide market feedback through market research and competitor analysis 
  • Identifying, liaising and establishing alliances with sources like hospitals, doctors, clinics for bringing in more business

Operations

  • To come up with weekly and monthly target plan and ensure implementation of the same. 
  • Responsible for organizing and managing different local events, health camps and other branding opportunities. 
  • Tracking competitor activities on field.
  • To have constant interaction with new consultants and doctors and brief about the facilities available and quality of service.
  • To share weekly and monthly status reports and other essential documents to the concerned officials

Customers

  • To retain the clients (doctors) by constant follow-up and ensuring good service
  • Ensuring interim and repeat business by educating on various benefits and cross functional opportunities 
  • To ensure the right doctors selection and accurate brand matrix
  • Building & maintaining relationships with referring doctors and solve any concerns expressed. 
  • Ensuring strong support for all referrals product to the hospital.
  • Acting as the link between the patients, doctor and the organization.

People

  • To liaise with cross functional teams and share accurate information of referral doctors and their requirements
  • To collaborate with teams from other units and discuss on the new BD opportunities

Work Experience:

  • 3 – 5 Years of experience. Preferable work experience from hospital
  • Good Communication skill
  • Ability and interest on learning the job
  • Excellent interpersonal skill
  • Relationship Management
  • Target oriented

Expected Deliverables:

  • Generating business from private practicing Doctors
  • Carrying out various business promotional activities to meet the individual targets
  • Expansion of referral doctor base to the hospital.
  • Ensuring after sale support with the referring doctors.

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Job Requirement:

Responsible for smooth operation of the pharmacy, manage inventory, indent and drives customer satisfaction through high quality service by the pharmacy staff

  • Creating a workable service model strategy in line with the overall Hospital strategy and business needs thereby keeping up with current best practices in the industry
  • Responsible for smooth operation of pharmacy day-to-day functions
  • Accountable for reconciliation of all the categories of items.
  • Educate the pharmacy staff about the steps to be followed, in case out of stock medicines are prescribed
  • Keeps abreast about the new drugs and regulations e.g. narcotic drugs etc. and keeps the pharmacy   staff updated about the rules, violations and specific instructions
  • Ensure services provided by the pharmacy staff are compliant with professional standards and hospital protocols
  • Conducts monthly training along with Nursing In-charge, Quality and HR departments for the team to share all relevant information and develop/ equip them with best in class service standards
  • Interact with the patients and patient-family and friends daily, interpret their needs and offer information and advice, take their feedback, suggestions and counsel the pharmacy staff as relevant
  • Liaison with the doctors and update them on the shortage of supply/ stock, in case of any and ensure availability of alternative items
  • Liaison with vendors in case of specific issue reconciliation, emergency delivery and damage replacements within stipulated timelines

Educational Qualifications:

  • B Pharma, D Pharma, M Pharma, MHA

Work Experience:

  • 15 years of relevant experience in Hospitals
  • Team leadership and managerial skills, proven ability to manage and evaluate pharmacy staff
  • Planning and organizing skills
  • Inventory management.

Expected Deliverables:

  • Improve customer experience though overall performance of the department (100% customer satisfaction)
  • Inventory control/ store Management
  • Vendor management
  • Uninterrupted service by the department
  • 100% adherence to compliance and zero audit queries

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Job Requirement:

This is a full-time on-site role for Manager- Finance & Account at Kinder Women’s Hospital & Fertility Center. The Manager Finance & Account will be responsible for day-to-day financial management, account handling, customer service, sales support, and team management. The role will be located in Bangalore. The job responsibilities are as mentioned below:

  • Financial Reporting as per the applicable standard
  • Budgeting
  • Costing
  • Projections and forecasting
  • Handling audit
  • Liasoning with Banks
  • MIS Reporting
  • Statutory Compliances
  • Others related to finance and accounts

Educational Qualifications:

The Candidate must be a Semi Qualified CA or Equivalent qualification. Having experience in healthcare would be an added advantage.

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– Mine and leverage opportunities for strategic alliances with referral doctors.

– Conduct market survey to identify the new entrants in the market, competitor activities and brand recall of the organization.

– Analyze the information and identify the strengths, weakness, opportunities and threats of the organization.

– Identify the area or the specialty that needs to be focused either through live workshops, CME programs, conducting clinics etc.

– Preparing business plan & marketing budget with proper execution.

– Critically review the performance in terms of market share, number of CME & other programs conducted, increase in number of referral doctors, healthcare facilitators, and corporate activities to achieve the desired targets.

– Ensure detail study of the doctors, hospitals, corporate & PSUs in and around the City.

– Hire BD representatives and set performance objectives for team members and monitor performance on regular basis

– Monitoring & evaluating the performance of Marketing Team by guiding them to move in proper direction, also with necessary training when needed.

– Attend industry functions, such as association’s events and conferences, and provide feedback and information on market and industry trends.

– To identify & building relationship with key Healthcare Facilitators & generating sustainable business from them.

– Collect information about all the existing doctors in the territory and build rapport for direct patients’ referral.

– To create new leads & aggressively grow & retain the market share

– Develop and implement initiatives to build Rainbow brand in the region

– Work with technical staff and other internal colleagues to meet Consultant needs/expectations.

– Coordinate and Monitor the seminars and wellness programs conducted by focusing on key activities that would lead to conversion such as:

  • Release press ad’s
  • Doctor’s program on local channel
  • Leaflets distribution in corporate, small hospitals etc.
  • Local radio channel advertising (FM radio campaign, called wellness program)

– To market information on unique surgery performed/ latest developments at hospital.

– Promotion of new line of Treatment facilities added leading to more footfalls.

Educational Qualifications:

– MBA in Marketing

Work Experience:

– 10 – 15 years of experience in Health Care Industry 

– Exposure to Domestic markets and regulations

– Sound knowledge of healthcare industry 

– Excellent leadership and presentation skills to conduct high level meetings. 

– Good Communication and Team Management Skills

– Negotiation and Influencing Skills

– Demonstrated ability to drive process improvements and achieve operational goals.

Expected Deliverables:

– Cluster Penetration and Expansion

– Rise in footfalls from referral doctors

– Design and Execution of Marketing Campaigns/ Workshops etc.

– Team Management and Development

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Job Title 

NICU-Staff Nurse

Job Category 

Nursing

Location 

Kinder, Bangalore

Job Requirement

  • Ensuring compliance to nursing care procedures.
  • To take over the charge from duty nurse of previous shift, regarding patients (bed to bed), instrument supplies, drugs etc. and handed over the same to the next shift.
  • Responsible for checking out pending investigations and address them.
  • Regularly recording vital signs such as temperature, pulse, blood pressure of patients
  • Responsible for taking nurses count and share the same with the Nursing manager in preparing shift roasters.
  • Assisting surgeons in emergency cases.
  • To assess the needs of the patients in the ward and make nursing care plan for all patients consulting.
  • Responsible for overseeing the records and registers of NICU and submitting it to nursing manager.
  • Performing discharge planning for patients
  • Ensure the nursing staff administers medications and treatments prescribed by physicians.
  • To provide special care to the patient guided by the Medical Officer
  • Assisting and performing procedures under the guidance of Nurse In-charge.
  • Giving the status update of NICU ward to nurse In-charge on a daily basis.
  • Coordinating with stores and raising indents for procurement of material
  • Maintaining the records as per NABH standards.
  • Responsible for effective disposal of biomedical waste as per the prescribed procedures.
  • Acts as resource person in the absence of administration

Educational Qualifications

B.Sc. Nursing / GNM with NICU certification.

Work Experience:

  • Having 6 plus years of experience in NICU.
  • High level of understanding in pediatrics critical care.
  • Having knowledge on procedures for neonatal care.

Expected Deliverables:

  • Patient Satisfaction and ensure zero escalation
  • Timely updation of NICU records
  • Hygiene and Cleanliness of NICU Wards
  • Accuracy in Patient

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Job Title 

Senior Executive / Assistant Manager – Referral Marketing 

Job Category 

Business Development

Location 

Kinder, Bangalore

Job Requirement

– Candidates who are very energetic and passionate about sales

– Having good skills in doctor relationship management 

– Having good knowledge of hospital marketing especially referral sales 

– Candidate who is working in Whitefield, Mahadevapura, Marathhalli and the surrounding area would be preferred 

– Work geography would include local and outstation markets

Work Experience

Minimum 1 year of relevant work experience

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