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Job Requirement:

Financial/ Business

  • Explain hospital services to every walk-in and registered patient and ensure conversions
  • Implementation of clinical and administrative protocols & procedures.
  • Act as a SPOC (Single point of contact) to ensure proper deliverables to
  • clients and to maintain long lasting relationships with them

People

  • To foster peer support; provide training to others regarding the hospital wide policies and processes.
  • To extend support and coordinate services in line with the Clinical Team’s & Nursing Team’s requirement.
  • To constantly interact with respective departments to negotiate and expedite scheduling and completion of tests, procedures, and consultations.
  • Coordinating with Credit Helpdesk/Billing Team for credit patients and updating the patients/patient family members regarding their approval status at periodic interval.

Customer

  • To achieve 90% and above score in patient satisfaction index on a monthly basis.
  • Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
  • To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
  • Provide prompt, courteous, efficient and personalized service to all patients.

Operations

  • Giving correct information to the clients about the services provided by the hospital
  • Basic first level of counselling for correct appointments.
  • Giving appointments to patients/ rescheduling it, if required.
  • Proper handing over the duty to next duty staff and documenting it in the register.
  • Responsible for all the equipment’s/gadgets etc. used at reception & waiting area.
  • Informing the concerned department person if any problem faced.
  • Ensuring that daily newspaper & weekly magazines etc. are kept properly in waiting area.
  • Responsible for keeping their working areas neat & clean all the time.
  • To keep themselves updated about hospital & its activities.
  • Informing in-charge about any untoward incident immediately, if any.
  • Handling the responsibilities as & when given by in-charge/ managers.
  • Proper registration of new & revisit patients. Adding correct and completed information in the software.
  • Issuing pt. ID card to all new patients.
  • Accurate billing & handing over billing receipts to patients/party.
  • Answering patient queries regarding bills, hospital services if any.
  • Proper counselling of patients at the time of admission, discharge.
  • Taking patient consent at the time of admission-on-admission form & countersigning the document.
  • Providing labels in OP & IP files.
  • Meeting admitted patients/ party with provisional bill and collecting advance amount from all admitted patients.
  • Checking billing sheet of admitted patients and keeping final discharge bill ready, communicating to patient/party about the detailed bill and collecting final bill payment.
  • Maintaining petty cash and related documents.
  • To keep themselves updated about hospital & its activities.
  • To contact right person in case of any doubts for clarifications.
  • Informing in-charge about any untoward incident immediately, if any.
  • Responsible for all other principal duties and key tasks assigned by the management from time to time.

Educational Qualifications:

Any Degree

Work Experience:

  • 1-4 years of experience as an GRE in Health Care Industry
  • Should be a good listener and exceptional in people management.
  • Good in Attitude & Analytical skills

Expected Deliverables:

  • Ensure patient delight
  • Execute the SOP as per the guidelines
  • Inculcating the culture of cohesiveness.

Apply Now

Job Requirement:

Financial/ Business

  • Partners with the units in budget preparation by providing expenditure related information and consolidates the information from across the units and assists in overall budget preparation
  • Acts as a custodian of access to SAP for all users at a function and individual level
  • Maintains all Cash certificates and Stock certificates for the group

People

  • Coordinates between internal Software user and vendor, assist in resolving routine issues, raise with vendor, does UAT and validates resolution
  • Provides financial guidance, information and all kinds of support to the internal functions and employees across the units
  • Review the GST and direct taxes data prepared by the team and handles the filing and submission
  • Reviews the Provisions and Trial Balances prepared by the team for all the units and clusters and incorporates these data in the monthly MIS

Customer

  • Handle notices for all the direct and indirect taxes and ensure resolution of the same.
  • Assists in internal and statutory audits along with team (Fico, IFC etc. account payable, GL related, access related)
  • Manages the vendor relationship for all financial interfaces and resolves and reconciles any issues in any of the interfaces

Operations

  • Prepare board meeting related presentations (p&l, balance sheet, cash flow, sequential growth, cash balance etc.) On time.
  • Manages the Indirect Taxations, PF, PET, ESI, tracks the statutory payments in collaboration with the HR
  • Review and reconciles the various master databases (the vendor master and employee master data) creates and maintain the customer master data, for the group
  • Prepare daily MIS with details pertaining daily revenue, monthly revenue, YTD revenue, volume, revenue vs. budget, revenue reconciliation, HIS vs. SAP etc.
  • Oversees the tracking of the following data (cash revenue, credit revenue, op revenue, ip revenue, pharmacy revenue, unbilled revenue), reviews and approves
  • Prepares monthly mis for the cmd, uhs, hr head and medical directors
  • On time cash reconciliation at a group level
  • Tracks, reviews and provides signatory for employee insurance related, asset and retirement related transactions along with hr
  • Reviews and signs vehicle loan, repayment schedule, insurance tracked by the team
  • Studies forex gain or loss, contingent liability, statutory licenses and related updates and apprises top management as relevant

Educational Qualifications:

Should have completed B.com/M.com/MBA (Finance & Accounts)

Work Experience:

  • Around 8-10 years of relevant experience in Hospital/ Hospitality Industry is preferred
  • Knowledge of regulatory guidelines, financial management, accounting, taxation, audit
  • Knowledge of Financial software
  • Excellent attention to detail and a Team player
  • Ability to manage governance, risk and control

Expected Deliverables:

  • Board meeting related presentation (data accuracy, timeliness, relevance, quality)
  • Direct and Indirect taxation (100% compliance)
  • Review and approval of data entered by team for various processes (zero error in system data and reports)
  • Access to Software for all users (100% correctness)
  • Maintaining of Cash and Credit certificates (100% reconciliation daily)
  • Create, review and reconcile various Master database
  • Ensure data flow from Hospital Software

Apply Now

Job Requirement:

Financial/ Business

  • Conduct comprehensive financial assessments for clients.
  • Develop and implement personalized financial plans.
  • Assist clients in managing debt and improving credit scores.
  • Provide education on budgeting and financial literacy.
  • Offer guidance on savings, investments, and retirement planning.
  • Collaborate with other professionals, such as social workers and accountants, to provide holistic support.
  • Track clients’ financial progress and adjust plans as needed.
  • Stay updated on financial regulations and industry best practices.
  • Assist clients in applying for financial aid or assistance programs.
  • Prepare and present detailed financial reports.
  • Advise clients on tax planning and implications.

People

  • To foster peer support; provide training to others regarding the hospital wide policies and processes.
  • To extend support and coordinate services in line with the Clinical Team’s & Nursing Team’s requirement.
  • To constantly interact with respective departments to negotiate and expedite scheduling and completion of tests, procedures, and consultations.
  • Coordinating with Credit Helpdesk/Billing Team for credit patients and updating the patients/patient family members regarding their approval status at periodic interval.

Customer

  • To achieve 90% and above score in patient satisfaction index on a monthly basis.
  • Investigate and resolved customer inquiries and complaints in a timely and empathetic manner
  • To make inpatient rounds, ask open-ended questions to assess patient needs and ensure the services provided delight the patient and patient family members.
  • Provide prompt, courteous, efficient and personalized service to all patients.

Operations

  • Responsible for all other principal duties and key tasks assigned by the management from time to time.
  • Fluency in multiple languages.
  • Minimum of two years’ experience in financial counselling.
  • Proven ability to handle sensitive financial information confidentially.
  • Familiarity with financial regulations and compliance requirements.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Financial Counselor provides the expert insight and tailored solutions that can fundamentally improve clients’ financial well-being.

Educational Qualifications:

Any Degree

Work Experience:

  • 1-4 years of experience as an Financial Counselor in Health Care Industry
  • Should be a good listener and exceptional in people management.
  • Good in Attitude & Analytical skills

Expected Deliverables:

  • Ensure patient delight
  • Execute the SOP as per the guidelines
  • Inculcating the culture of cohesiveness.

Apply Now

Responsibilities:

  • To ensure delivery of patient care through implementation of prescribed medication and monitoring effects.
  • To provide nursing care to patients based on established clinical practice standards.
  • To collaborate with other disciplines to ensure effective and efficient patient care delivery.
  • To actively participate in programs for quality improvement in nursing practices.
  • To maintain positive interpersonal relations with staff.
  • To promote a safe environment for patients, visitors and coworkers including the implementation of infection control policies of the hospital.
  • Smooth handover of the shift responsibilities, by briefing and updating on the patients’ health conditions and medication intakes.
  • To administer medicines and injections according to the time stated on their charts and ensure that all dietary requirements are followed by the patient.
  • Preparing rooms and decontaminating equipment’s and instruments.
  • Responsible for maintaining patient’s documents, reports, charts and duty books
  • Statutory Compliances
  • Others related to finance and accounts
  • Ensure compliance with prescribed standards of practice

Most Important Demands

  • Core Competencies
  • Service Excellence
  • Team Player
  • Technical Competencies
  • Basic Life Support Certification.
  • Reasonable content knowledge
  • Good knowledge of nursing practices.
  • Computer literate

Behavioral/Leadership Competencies

  • Alertness + prompt in response + action.
  • Caring
  • Empathetic
  • Education/Experience
  • Responsible for all other principal duties and key tasks assigned by the management from time to time

Certificates and Licenses:

  • Statutory Registrations – Karnataka Nursing Registration

Work Experience:

  • 2 to 5 years of experience

Apply Now

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